Veronica Aged Care Facility in Kincumber NSW is a large high care establishment with 102 residential beds. An internal courtyard is a feature of both floors. There is a wandering resident alarm system on both levels and the building is well secured.
The residents are provided with: 24 hour nursing care Daily recreational activities and outings Physiotherapy and podiatry services A comprehensive complimentary therapies program Access to all the facilities offered at Brentwood Village In this business report the workings of Veronica’s will be outlined in several topics, ncluding: Goals and Management Operations Marketing Financial Management Ethics Human Resource Management Operations are the business processes that involve production.
The three key elements of the production process are inputs, transformations and outputs. Veronica Aged Care Facilitys production process is shown in figure 1 and shows that their main operational objective is to give better care to their residents. SMEs key functions are carried out by a few employees and overlap where larger enterprises ave departments dedicated toa function.