Erica Baker Ethics can be defined as the principles, norms, and standards of conduct governing an individual or group. Business ethics involves employees, managers, and other important members of the organization. In the ethics simulation one was responsible for making important decisions regarding the company G-BioSport. Before making these decisions one had to go through four different lenses and steps of the critical decision making process. These lenses included the Rights and Responsibility lens, he Results lens, the Relationship lens, and the Reputation lens.
After thoroughly going through each lens, one was able to make decisions based on virtues, values, and morals. As Quality Control manager for the company a problem one dealt with was when products came back from the lab contaminated. The company had to decide whether or not to warn consumers and what information to provide them about the contaminant. The stakeholders are described as: those directly involved in the situation, those who carry out the decision, those directly affected by the solution, and/or those whose direct interest are to be protected.
Being the person who makes decisions, one decided the company should disseminate the information on increased risk, allowing the consumers to make his or her choice on whether or not to continue or discontinue using the product. One felt this was the best decision because as a company we acknowledge that we made a commitment to protect customers and provide them with accurate information on the products. G-BioSport knows that giving out this information will not affect the majority of consumers, but we believe the need to be sensitive to those who will be affected.
This decision will llow us to make sure we are protecting customers and not risking their health, and also reassuring that we are following laws and regulations as a company. The second issue one faced was whether or not to sell products that do not meet the U. S. safety requirements in a foreign market with lower safety restrictions or none at all. The same stakeholders were involved in this issue. The decision made was to apply all U. S. safety standards to all sales. One believes we should not sell products even where there were lower safety standards or none.
This was the best decision ecause once again it protected our customers, and possibly avoided chances of lawsuits. The company may take a slight loss of profit, but at the same time it keeps our reputation with foreign countries in high standing positions. These decisions involved one using virtues, morals, and values. Working for a company you have obligations to them and sometimes you must disregard your morals, values, and virtue. Virtues (ethics) are the quality of doing something that is right or wrong or shared values and norms of the community. Morals are a person’s beliefs about what is right, wrong, or appropriate in life.
Values are what one deems correct and concepts they would rather follow. Would they rather do something wrong and violate their morals, values, and virtues, or do they want to feel like they have been treated as they would want someone to treat them. Many of the employees that would have to make the decision would chose to protect themselves and the company whether they are right or wrong, but the decision one believed the best was the opposite. The decisions made in the simulation showed that one respects the rights and basic liberties of the consumers.
It produced no risk to the company and herefore was thought to be the best decision. Examples of how the concepts would relate to a workplace would be during employment at the Epilepsy foundation. In this position one came across a situation in which a co worker gave out the wrong medication because she had lost her glasses. We all had to decide whether to tell the manager or to let it go because it did not harm the patient. One believed it would be best to tell the manager Just in case something had happened to the patient where he got very ill or even died.
By doing this the employee felt she had been betrayed nd the whole issue could have been avoided if some had kept their mouths shut. My argument was that if it were someone I knew; I would want to know about it for many reasons. One, it could save a life, and two, if I were the one that made the mistake, then getting in trouble would cause one to learn from the mistake. By making this choice we to tell we respected the rights of the patient to get proper treatment, saved many of the employees his or her Jobs, and saved the company from what could have been a huge lawsuit.
The decision followed values, morals, and virtue Just as the ecisions did in the simulation. Social pressures tend to affect many employees daily. Employees think they are under the microscope and the one to blame if they make the wrong decision. This may be true of some decisions, but the best decision in the end protects everyone. In the simulation, one saw how making decisions may have put everyone at risk with his or her Jobs. The shareholders at the company would have lost profit, the CEO’s (Carson Nelson) reputation with the company would have went down and he would have to explain it to the board of directors, Elaine
Shields (my supervisor) would have been affected by the wrong decision because she thought she hired a good employee, and Judy Birch would have to explain everything to the media. Being a reporter for the company who made the wrong decision would have put her under pressure on reporting statistics and company information to the public. So external social pressures influenced business ethics because one wrong decision could have had everyone from the whole company on my back, even though one thought they were making the best decision for everyone. As one can see when working for a company one has to constantly make decisions.
Some of the decisions will be thought as the correct way to go, and others will hurt the company in the long run. The simulation helped one to go through the process of decision making with the four lenses. These included the Rights and Responsibility lens, the Results lens, the Reputation lens, and the Relationship lens. This simulation helped to shape ones thoughts and beliefs of business ethics, values, and morals. The decisions that one made caused no risk to the company, and helped to protect the rights and health of the consumers Just as we agreed in the first place.